How to Get the Best of Both Worlds When it Comes to Post-Pandemic Training
The past 12 months have taught us a lot about how – and how not – to deliver virtual training. Taking a training session designed for the classroom and simply putting it online definitely doesn’t work. As life begins to return to normal in the wake of the pandemic, our next challenge is going to be taking the best of what works in a virtual environment and combining it with in-the-room delivery for the greatest impact.
We have all learned a lot from the sudden shift to remote working – and therefore remote learning – when Covid-19 struck last year. Everyone now knows a lot more about the various platforms available for the delivery of virtual training, for example.
And it soon became clear that every minute of online training needs to be thought through and designed so that the user experience is engaging. Online training became interactive, interesting, challenging – and fun.
With no time wasted on travel to training sessions, we’ve got used to having more time for effective learning and development – with no restrictions on who can attend, as geographical location has become almost irrelevant. People from different regions could suddenly be brought together easily to learn from each other, as well as from their trainers. The virtual training world has also proved more cost-effective – with more content packed into training sessions, no travel costs, and less time away from fee-earning work.
But that’s not the whole story – the virtual experience can’t match the level of engagement, interaction, and relationship building offered by in-the-room training. Networking is a valuable learning and development experience in itself. And nothing beats the energy that comes from fun exercises that get people on their feet and out of the comfort zones – or the conversations that develop and help participants share their stories and experiences.
Some introverts, for example, can be more reticent when it comes to online training and find the online experience harder to fully embrace.
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